Data protection declaration
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Server log files
You can use our websites without submitting personal data.
Every time our website is accessed, user
data is transferred to us or our web hosts/IT service providers by your
internet browser and stored in server log files. This stored data
includes for example the name of the site called up, date and time of
the request, the IP address, amount of data transferred and the provider
making the request. The processing is carried out on the basis of
Article 6(1) f) GDPR due to our legitimate interests in ensuring the
smooth operation of our website as well as improving our services.
Your data will be transferred to Canada, among other countries. Data transfers to Canada are subject to an adequacy decision by the EU Commission.
Contact
Responsible person
Contact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.
Proactive contact of the customer by e-mail
If you make contact with us proactively
via email, we shall collect your personal data (name, email address,
message text) only to the extent provided by you. The purpose of the
data processing is to handle and respond to your contact request.
If the initial contact serves to
implement pre-contractual measures (e.g. consultation in the case of
purchase interest, order creation) or concerns an agreement already
concluded between you and us, this data processing takes place on the
basis of Article 6(1)(b) GDPR.
If the initial contact occurs for other
reasons, this data processing takes place on the basis of Article
6(1)(f) GDPR for the purposes of our overriding, legitimate interest in
handling and responding to your request. In this case, on
grounds relating to your particular situation, you have the right to
object at any time to this processing of personal data concerning you
and carried out on the basis of Article 6(1)(f) GDPR.
We will only use your email address to
process your request. Your data will subsequently be deleted in
compliance with statutory retention periods, unless you have agreed to
further processing and use.
Collection and processing when using the contact form
When you use the contact form we will
only collect your personal data (name, email address, message text) in
the scope provided by you. The data processing is for the purpose of
making contact.
If the initial contact serves to
implement pre-contractual measures (e.g. consultation in the case of
purchase interest, order creation) or concerns an agreement already
concluded between you and us, this data processing takes place on the
basis of Article 6(1)(b) GDPR.
If the initial contact occurs for other
reasons, this data processing takes place on the basis of Article
6(1)(f) GDPR for the purposes of our overriding, legitimate interest in
handling and responding to your request.
In
this case, on grounds relating to your particular situation, you have
the right to object at any time to this processing of personal data
concerning you and carried out on the basis of Article 6(1)(f) GDPR.
We will only use your email address to
process your request. Finally your data will be deleted, unless you have
agreed to further processing and use.
Customer account Orders
Customer account
When you open a customer account, we will
collect your personal data in the scope given there. The data
processing is for the purpose of improving your shopping experience and
simplifying order processing. The processing will be carried out on the
basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your
consent at any time by contacting us without affecting the legality of
the processing carried out with your consent up to the withdrawal. Your
customer account will then be deleted.
Collection, processing, and transfer of personal data in orders
When you submit an order we only collect
and use your personal data insofar as this is necessary for the
fulfilment and handling of your order as well as processing of your
queries. The provision of data is necessary for conclusion of a
contract. Failure to provide it will prevent the conclusion of any
contract. The processing will occur on the basis of Article 6(1) b) GDPR
and is required for the fulfilment of a contract with you.
Your data is transferred here for
example to the shipping companies and dropshipping providers, payment
service providers, service providers for handling the order and IT
service providers that you have selected. We will comply strictly with
legal requirements in every case. The scope of data transmission is
restricted to a minimum.
Your data will be transferred to Canada, among other countries. Data transfers to Canada are subject to an adequacy decision by the EU Commission.
Evaluations Advertising
Käufersiegel customer rating tool
Our website uses the ‘Käufersiegel’
customer rating tool by Händlerbund Management AG (Torgauer Straße 233
B, 04347 Leipzig). Following your order, we would like to ask you to
evaluate and comment on your purchase with us.
We will write to you for this purpose
via email, making use of the technical system of the provider of the
‘Käufersiegel’ rating tool in processing the order.
As part of this, your data is processed either with your consent or on the basis of our legitimate interests.
Processing is carried out on the basis
of Article 6(1)(a) GDPR with your consent, insofar as you have expressly
consented to the receipt of feedback requests. You can withdraw your
consent at any time using the corresponding link in the email, without
affecting the legality of the processing carried out with your consent
up to the withdrawal. Your email address will then be removed from the
distributor.
Processing is carried out without your
express consent on the basis of Article 6(1)(f) GDPR due to our
justified interest in truthful, verified evaluations of our services as
part of direct advertising. For this purpose we send you a feedback
request electronically for our own goods or services which you have
already purchased from us. Emails are sent to the address that we
obtained from you in the course of selling a good or service. The
sending of feedback requests is subject to the proviso that you have not
objected to the use of your email address.
You can object to this at
any time by notifying us. You will find the contact details for
exercising your right to object in our imprint. You can
also use the link provided in the feedback request. This will not
involve any costs other than transmission costs at basic tariffs.
The personal data saved for this purpose
in the technical system of the ‘Käufersiegel’ rating tool will be
deleted three months after the delivery of goods recorded for
evaluation.
Use of your email address for mailing of newsletters
We use your email address outside of
contractual processing exclusively to send you a newsletter for our own
marketing purposes, if you have explicitly agreed to this. The
processing will be carried out on the basis of art. 6 (1) lit. a GDPR
with your consent. You can withdraw your consent at any time without
affecting the legality of the processing carried out with your consent
up to the withdrawal. You can unsubscribe from the newsletter at any
time using the relevant link in the newsletter or by contacting us. Your
email address will then be removed from the distributor.
Shipping companies Merchandise management
Forwarding of your email address to shipping companies for information on shipping status
We forward your email address to the
shipping company in the course of contractual processing, if you have
explicitly agreed to this in the order process. The forwarding is for
the purpose of informing you by email on the shipping status of your
order. The processing will be carried out on the basis of art. 6 (1)
lit. a GDPR with your consent. You can withdraw your consent at any time
by contacting us or the transport company without affecting the
legality of the processing carried out with your consent up to the
withdrawal.
Use of an external merchandise management system
We use a merchandise management system in
the course of order processing for the purposes of contractual
processing. For this purpose your personal data as collected in the
course of the order will be sent to
Sevdesk GmbH, Hauptstr.115, 77652 Offenburg
Payment options from Klarna
In order to provide you with Klarna's payment options, we will provide Klarna with personal data, such as contact details and order information. This will enable Klarna to assess whether you can make use of the payment options offered by Klarna, and to adapt the payment options to your needs. General information about Klarna can be found here. Klarna will treat your personal data in accordance with the applicable data protection regulations and in accordance with the information in Klarna's Privacy Policy.
Cookies
Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again.
Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change.
The use of cookies or comparable technologies is carried out on the basis of Art. 25 para. 2 TTDSG. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Plug-ins
Use of Google invisible reCAPTCHA
Our website uses the invisible reCAPTCHA service by eCAPTCHA der Google
Ireland Limited (Gordon House, Barrow Street, Dublin 4, Irland;
"Google"). This serves to distinguish whether the input was made by a
human or automatic machine processing. In the background, Google
collects and analyses usage data which is also used by invisible
reCaptcha to distinguish between regular users and bots. For this
purpose your input will be transmitted to Google and further used there.
In addition, the IP address and, where applicable, other data required
by Google for the invisible reCAPTCHA service will be transmitted to
Google. This data will be processed by Google within the European Union
and, where necessary, also in the USA.
For the USA, no adequacy decision from
the EU Commission is available. The data transfer will be based, inter
alia, on standard contractual clauses as appropriate guarantees for the
protection of personal data, available at
https://policies.google.com/privacy/frameworks.
The processing is carried out on the
basis of Article 6(1)(f) GDPR due to our legitimate interest in
protecting our website against automated spying, misuse and SPAM. On
grounds relating to your particular situation, you have the right to
object at any time to this processing of personal data concerning you
and carried out in accordance with Article 6(1)(f) GDPR.
You can find more detailed information on Google reCAPTCHA and the associated data privacy policy at:
https://www.google.com/recaptcha/intro/android.html and
https://www.google.com/privacy.
Rights of persons affected and storage duration
Duration of storage
After contractual processing has been
completed, the data is initially stored for the duration of the warranty
period, then in accordance with the retention periods prescribed by
law, especially tax and commercial law, and then deleted after the
period has elapsed, unless you have agreed to further processing and
use.
Rights of the affected person
If the legal requirements are fulfilled,
you have the following rights according to art. 15 to 20 GDPR: Right to
information, correction, deletion, restriction of processing, data
portability. You also have a right of objection against processing based
on art. 6 (1) GDPR, and to processing for the purposes of direct
marketing, according to art. 21 (1) GDPR.
Right to complain to the regulatory authority
You have the right to complain to the
regulatory authority according to art. 77 GDPR if you believe that your
data is not being processed legally.
Right to object
If the data processing outlined here is
based on our legitimate interests in accordance with Article 6(1)f)
GDPR, you have the right for reasons arising from your particular
situation to object at any time to the processing of your data with
future effect.
If the objection is successful, we will
no longer process the personal data, unless we can demonstrate
compelling legitimate grounds for the processing that outweigh your
interests or rights and freedoms, or the processing is intended for the
assertion, exercise or defence of legal claims.
last update: 10.01.2022
